Privacy Policy

This Privacy Policy explains how Creative Assist AI collects, uses, and protects your personal information when you access our website, use our tools, or engage with our services.

1. Information We Collect

We may collect the following types of information from users:

Personal Details: Your name, email, business name, and other data you submit when signing up, subscribing, or contacting us.
Technical Data: Browser type, device information, IP address, and usage patterns collected via cookies or analytics tools.
User Content: Inputs you provide through our platform (e.g., prompts), generated/saved content, comments, or shared assets.
Billing & Transaction Data: Payment-related details necessary to process your purchase (full card data is handled by our payment providers and is not stored on our servers).

2. Use of Cookies

We use cookies to enhance your experience. Cookies help us:

understand how users interact with the platform;
offer personalised content and save preferences;
support integrations (e.g., sign-in widgets, social media).

You can manage or disable cookies in your browser settings. Some features may not function correctly if cookies are turned off.

3. How We Use Your Information

We use your data to:

deliver, operate, and improve the Creative Assist AI platform;
process payments, manage subscriptions, and provide support;
communicate regarding your account, inquiries, or important service notices;
send occasional updates or promotions (you can unsubscribe at any time);
comply with legal obligations and protect our services from misuse (security, fraud prevention).

4. Sharing Your Information

We do not sell your information. We may share it only:

With service providers (hosting, analytics, payment processing, email delivery) under written agreements and only as needed to perform their services;
With legal/regulatory authorities where required by law or to protect rights, safety, or the integrity of our services.

5. External Links

Our site may link to third-party platforms (e.g., YouTube, Twitter, Telegram). These sites operate independently and are governed by their own policies. Please review their privacy statements.

6. Data Security

We apply appropriate technical and organisational measures (e.g., encrypted transport, access controls, logging) to protect your data. No method of transmission or storage is completely secure; please use the platform responsibly.

7. Your Rights

Depending on your jurisdiction (including under the EU GDPR), you may have the right to:

access the personal data we hold about you;
request corrections/updates;
object to or restrict certain processing;
request deletion of your account/data;
request data portability;
opt out of marketing communications at any time.

To make a request, contact info@aicreativeassist.com. We may ask for reasonable information to verify your identity. You may also lodge a complaint with your local data-protection authority or the Czech Data Protection Authority (ÚOOÚ).

8. Policy Updates

We may update this Privacy Policy from time to time. When changes are made, we will revise the effective date and, where appropriate, provide a notice on the site. Continued use of the services after changes take effect indicates acceptance of the updated policy.

9. Contact Us

If you have questions or need support regarding this policy, please contact:

Spexion s.r.o.
Registration number: 23585692
Čujkovova 1714/21, Zábřeh, 70030 Ostrava, Czech Republic
Email: info@aicreativeassist.com

Last updated: 25.09.2025